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        Shipping

        Orders placed on www.primus.eu are despatched from our warehouse in the Netherlands and can be delivered to the following countries: Belgium, Bulgaria, Croatia, Czech Republic, Estonia, France, Greece, Hungary, Ireland, Latvia, Lithuania, Luxembourg, Italy, Poland, Portugal, Romania, Slovakia, Slovenia and Spain.
        Note that we do not deliver to PO boxes or Army bases as well as certain islands and remote areas. See below for more information.
        Please note that your order will be delivered by courier and will require a signature on arrival.
        Once your order has left the warehouse you will receive an email from Unifaun providing you with a tracking number.
        If you want your order to be delivered to the following countries, please visit our local webshops:

        Delivery Rates

        Delivery timescales and pricing vary by country, please refer to the table below for specific information for your location.

        Country*

        Estimated Delivery Time**

        Delivery Cost

        Courier

        Belgium

        2-3 Days

        € 4.90

        DPD

        Bulgaria

        5-6 Days

        € 9.90

        DPD

        Croatia

        5-6 Days

        € 9.90

        UPS

        Czech Republic

        5-6 Days

        € 9.90

        UPS

        Denmark

        2-5 Days

        € 6.90

        PostNord

        Estonia

        5-6 Days

        € 9.90

        UPS

        Finland

        3-5 Days

        € 5.90

        PostNord

        France

        2-4 Days

        € 6.90

        DPD

        Greece

        5-6 Days

        € 9.90

        UPS

        Hungary

        5-6 Days

        € 9.90

        DPD

        Ireland

        5-6 Days

        € 9.90

        UPS

        Italy

        5-6 Days

        € 9.90

        UPS

        Latvia

        5-6 Days

        € 9.90

        UPS

        Lithuania

        5-6 Days

        € 9.90

        UPS

        Luxembourg

        5-6 Days

        € 9.90

        UPS

        Netherlands

        1-3 Days

        € 4.90

        DPD

        Norway

        4-10 Days

        € 9.90

        PostNord

        Poland

        5-6 Days

        € 9.90

        UPS

        Portugal

        5-6 Days

        € 9.90

        UPS

        Romania

        5-6 Days

        € 9.90

        UPS

        Slovenia

        5-6 Days

        € 9.90

        DPD

        Slovakia

        5-6 Days

        € 9.90

        UPS

        Spain

        5-6 Days

        € 9.90

        UPS

        United Kingdom

        2-5 Days

        € 5.90

        DPD

        * Delivery exclusions for these countries are:
        Greece: Crete
        Italy: Campione d’Italia, Livigno, San Marino, Sicily, Sardinia, Elba and Vatican City
        Portugal: Madeira and The Azores
        Spain: Canary Islands, Balearic Islands, Ceuta and Melilla

        ** NL working days (Monday-Friday excluding NL public holidays)

        Primus ships to many countries across Europe, View destinations, If you're country is not one of these, please find your closest reseller in the store locator list.

        Shipping Companies

        In order to ensure the best service – faster delivery and convenience receipt - to our end-customers, we locally adopted the shipping agreements. Depending on the country set up, either PostNord or UPS will fulfill your parcel distribution.

        For shipments to Sweden, Denmark and Finland PostNord is providing the delivery service for our end-customers. For shipments to all other countries UPS is the shipping company.

        Shipping to Norway

        For Norwegian customers the purchase value is including their national VAT and no additional costs, such as customs duties, will be charged by PostNord upon receipt of the goods.

        Shipping Deadlines

        Orders will be dispatched within 24 hours after they are placed and will be delivered within approximately 2-10 working days. Orders submitted on weekends and public holidays will be processed the following business day. We aim to deliver your order within the estimated timeframes but delays can occur.

        For further information, please check the maps below which give you an overview of the shipping timelines for PostNord and UPS for your respected area.

        Please consider to add a one business day for processing the order at our warehouse.

        Example UPS - Benelux

        Shipping timeline (Business Days in Transit): 2 days
        Order processing: 1 day
        Total timeline (from reception of the order to delivery): 3 days

        Example PostNord - Finland

        Shipping timeline (Business Days in Transit): 3-4 days
        Order processing: 1 days
        Total timeline (from reception of the order to delivery): 4-5 days

        Shipping Holidays

        Primus will not be shipping on Dutch public holidays, or public holidays and weekends in the country of destination.

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